Front Office Management

Catalog description

This course is designed to provide students with a comprehensive understanding of the role and responsibilities of a hotel room division. The course covers a range of topics in hotel daily operations, including managing guest cycle from reservations, check-in and check-out, as well as back-ofhouse processes in housekeeping, accounting and auditing. Upon completion of this course, students will be equipped with the skills and knowledge necessary to manage the front office of a hotel or other hospitality establishment effectively.