Negotiation, Conflict Management, and Influence Skills Credits: 2

Catalog description

Opportunities for negotiation, conflict management, and influence are everywhere. Effective negotiators use analytical skills, interpersonal sensitivity, and communication acumen to resolve conflicts, influence others, and reach agreements that serve their interests and preserve or enhance their reputations. Students will develop deep familiarity with fundamental negotiation concepts such as BATNA, reservation price, interests, and distributive and integrative negotiation. Students will also develop their practical knowledge and skills from pre-negotiation planning to post-negotiation evaluation through intensive experiential simulations with peer review and rapid feedback, personal journals, and coaching