HOSPITALITY SUPERVISION

Catalog description

This comprehensive and interactive course is specifically designed to equip students with the essential knowledge, skills, and competencies required to excel as effective supervisors in the dynamic hospitality industry. Throughout this course, students will delve into the fundamental principles of management, effective communication strategies, recruitment and selection procedures, orientation and training methods, productivity management, performance evaluation, and coaching techniques. Additionally, the course will cover discipline and labor laws that affect hospitality supervisors, ensuring students are well-versed in the legal aspects of supervision.