FSM 360

Managing Outstanding Customer Service

ECPI University · UGRD · Fall 2026

1 section

Catalog description

This course is designed to impart to students the art and science of providing outstanding customer service in today’s competitive foodservice operations. Students will learn managerial concepts related to building customer loyalty, enhancing service quality, and exceeding customer expectations.

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Class #ecpi-0523Fall 2026UGRD3 credits

Days & times: No scheduled meeting time
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Instructor: Staff

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