AI and HR

Catalog description

HR leaders and managers increasingly shape how organizations adopt and govern artificial intelligence. This course examines how modern AI works, including large language models, retrieval systems, and agents. It explores how these technologies are integrated into real organizational workflows. Topics include AI capabilities and failure modes, human judgment in working with AI, and the implications of AI for job design, teams, decision making, and organizational change. Through cases, hands-on exercises, and an applied project, students evaluate AI use cases and design AI-enabled workflows for organizational settings, with attention to bias, privacy, compliance, governance, and worker impacts.