Designing And Managing Lean Six Sigma Processes

Catalog description

This course teaches Six-Sigma as an organizational quality system and a set of statistical tools that have helped the world’s leading companies save millions of dollars and improve customer satisfaction. This course is organized in three parts: part one covers the essentials of Six-Sigma, including fundamental concepts, the advantages of Six-Sigma over Total Quality Management, and a five-phase model for building a Six-Sigma organization; part two of the course covers the Six-Sigma training, including technical topics such as capability and experimental design as well as how to train “Black Belts” and other key roles; part three describes the major activities of the SixSigma Roadmap, from identifying core processes to executing improvement projects to sustaining Six-Sigma gains.