ITSCM 371

QUALITY MANAGEMENT

University of Wisconsin-Whitewater · UGRD · Fall 2026

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A comprehensive study of contemporary perspectives on Total Quality (TQ) theory and practice applied to operations systems. Includes a thorough discussion of statistical and quality methods including process control, acceptance sampling, and variance reduction. Explores Quality Function Deployment and the customer-focused implications of quality. PREREQ: ITSCM 306 AND ((COBE MAJOR: 2.50 CUMULATIVE GPA) OR (NON-COBE MAJOR/MINOR/COBE MINOR: 60 CREDITS AND 2.00 CUMULATIVE GPA))

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Class #wisconsin_whitewater-1418Fall 2026UGRD3 credits
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