Reverse Logistics

Catalog description

The course highlights the principles and concepts of reverse logistics, and provides an overview of detailed procedures and techniques for the design, implementation, and control of reverse logistics strategies. The topics covered in this course will be: customer returns, product value extraction, cross functional collaboration, reverse logistics revenue costs reduction strategies, and reverse logistics revenue generation strategies. The focus of the course will be on reverse logistical flows starting with the customer. As a result, customer behavior and coordination will be key elements pertaining to each of the topics above. Components: Class Prereqs/Coreqs: P: ISCM 7700 Typically Offered: Alternate summers