Quality, Continuous Improvement, and Lean Six Sigma

Catalog description

Quality, Continuous Improvement, and Lean Six Sigma examines how organizations can measure and improve the quality of products, goods, and services. Students consider different dimensions and characteristics of quality and are introduced to a variety of strategies and tools that are used to manage quality and measure performance. This course explores how to apply continuous improvement processes by analyzing the Lean Six Sigma DMAIC (define, measure, analyze, improve, and control) method. C955: Applied Probability and Statistics is a prerequisite for this course.