Building Positive Relationships in a Multigenerational Workforce

Catalog description

As a concentration course within the leadership program, the course participants will develop an in-depth understanding of generational characteristics and the respective expectations of each group from the workplace. Students will learn strategies to utilize the potentials and specific skill sets of each generation to achieve optimum rewards for the employee populations, the leadership, and the organization. The course participants will gain an enhanced knowledge of the cultural value systems of intergenerational work groups and the capacity to promote caring and positive inter-relationships among the members of the organization in collaborative systems within and to external forces and stakeholders. In the position of leading forces within organizations of various sizes and scopes, the course participants will be able to design plans of actions that would capitalize on the aptitudes as well as attitudes of their workforce adopting communication mechanisms specific and preferred by each generation.