Performance Management System

Catalog description

This course develops an understanding of the performance management system, its determinants, the ways to design and use systems for planning employee performance, and continuously monitor the performance in the organizational context. The course facilitates the ways to measure productivity and imply quality improvement practices based on compliance with the labor laws. Students learn techniques to set performance goals, manage performance throughout the year, analyze and assess performance, balance scorecards, and the role of feedback and coaching in improving organizational performance.