Operations Management

Catalog description

Operations Management (OM) deals with the part of an enterprise that creates values for its customers and shareholders. The course introduces a series of concepts and techniques used in the field of OM. Topics include the role of OM in a firm, how OM should be integrated with other functions such as finance and marketing to ensure the success of a firm, demand forecasting, product design, types of OM processes, inventory management, supply chain management, quality management, lean operations and project management. Spreadsheets are used in this course to develop OM models and solve OM problems. Prerequisites : ACCT 2010, ECON 2000, BUSN 2750, MNGT 2000 and FINC 3210.