504 903
Professional Communications.
Waukesha County Technical College · UGRD · Fall 2026
Catalog description
Learn to communicate effectively, professionally and in the context of a specific law enforcement situation. Officers encounter a variety of situations in which professional communication skills are critical, including calming a frightened victim, directing an inmate, placing someone under arrest, making a death notification or allowing visitors into a jail. Develop oral, written and nonverbal communication skills that incorporate the professional concepts of ethics, respect, appearance, demeanor, diligence, competence and respectful attitude. Prerequisite: 4th semester students. Includes the Technical Skills Assessment (TSA). Students will be evaluated on several different "job related" scenarios.
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