104 191
Customer Service Management.
Waukesha County Technical College · UGRD · Fall 2026
1 section
Catalog description
Explore the skills, attitudes, and thinking patterns required to manage customer satisfaction and loyalty. Develop the ability to lead and expand the customer service process, learn techniques for dealing with unhappy customers, and build skills for analyzing customer needs.
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001
Availability not recently verifiedClass #waukesha_cc-1089Fall 2026UGRD3 credits
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