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Client Relation Skills & Tech.

Waukesha County Technical College · UGRD · Fall 2026

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Gain skills to interact effectively with customers across various platforms, including phone, email, live chat and social media. Explore effective communication techniques, using AI tools and CRM systems to enhance customer interactions, and regulatory compliance in customer service. Learn to handle customer inquiries, resolve issues and improve satisfaction using technology to streamline processes.

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Class #waukesha_cc-0235Fall 2026UGRD3 credits
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