HC Systems & Quality Outcomes

Catalog description

Section information text: The development of leadership strategies and competencies that support the healthcare organizational delivery of quality care is imperative to quality outcomes within healthcare systems. In this course, students use a systems approach to explore the organizational structures that impact healthcare quality and, ultimately, positive patient outcomes. Students learn how interdisciplinary collaboration is important to the development of quality management structures, gaining an understanding of how quality improvement is a strategic mandate. Engaging in conceptual and application-based assignments, students focus on clinical and service quality planning, control and improvement initiatives, models and tools for process improvement, and the importance and use of metrics in daily operations.