SCMA 677

Quality Management and Six Sigma.

Virginia Commonwealth University · UGRD · Fall 2026

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Semester course; 3 lecture hours (delivered online, face-to-face or hybrid). 3 credits. Prerequisite: BIOS 543 , SCMA 302 , SCMA 524 , STAT 541 or STAT 543 . Concepts of quality management and Six Sigma: quality strategies, organizational quality assessment, Six Sigma process management tools and techniques, process control and improvement tools, the voice of the customer and the voice of the employee.

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Class #virginia_commonwealth-4065Fall 2026UGRD3 credits
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