Conflict Resolution and Mediation in K-12 Educational Settings

Catalog description

Study in the understanding of conflict and handling such in the educational setting. Selected theories and research relating to individual and group behaviors in k-12 educational organizations with emphasis on conflict in public life among professionals, leaders, and citizens. Recognition of the role of communication to express conflict and knowledge of resolution techniques, different approaches to negotiations and basic mediation skills for administrators in the K-12 setting.