Customer Service and Marketing for the Emergency Services. ((3 Credits))

Catalog description

Prerequisite(s): University Advanced Standing Pre- or Corequisite(s): ESMG 3100G Explores the principles and importance of customer oriented service delivery within the emergency services. Looks at current practices and delves into emerging needs and solutions for marketing and public relations. Includes research and critical thinking strategies for local, national, and global perspectives on customer service.