Crisis Communication. ((3 Credits))

Catalog description

Prerequisite(s): University Advanced Standing Provides a broad theoretical and practical understanding of crisis communication and risk assessment. Examines recent cases to determine what constitutes a crisis. Examines causes of organizational crises, how to avoid these crises, and what to do when a crisis hits. Evaluates communicative channels and messages, including new media, and develops strategies to prepare and manage a crisis situation.