HOSPITALITY ETHICS

Catalog description

Debates of the ethical dilemmas commonly encounter by the hospitality employees. Discussion of overbooking regulations, breach of contract, sexual harassment, professional and personal relationships with peers and supervisors, abuse of power, schedule assi gnation and lies. This course teaches about the understanding of moral and its implication. Through the analysis of case studies, readings, and day-today situations students will learn about moral and professional ethics, communication skills, critical re asoning, as well as leadership skills. The course will finalize with the development of a Code of Ethics. It will use the Internet among others research tools, Email as means of communication and MS Word for papers.