HOSPITALITY FACILITIES MANAGEMENT AND HOTEL DESIGN

Catalog description

This course is offered as an introduction to the fundamental issues involved in the design and management of hospitality facilities. Students will learn how technology can streamline operations procedures, how to balance environmental concerns with guest s atisfaction, and how to communicate effectively with hotel engineering personnel. Emphasis is given to maintenance, energy use, occupational health and safety, design and conservation issues, linking theory with real world problems and solutions, and multi dimensional teaching strategies to encourage the competences of critical thinking, communication, management customer service, and innovation. This approach challenges students to identify the issues central to complex management problems, understand the s tructure of department resources, and harness those resources to solve problems in the workplace developing the ethics, diversity, and information skills competencies.