Quality Outcome Analytics and Business Statistics

Catalog description

The healthcare industry now recognizes the key quality outcomes aims – the Quadruple Aim of enhancing patient experiences and engagement, improving the health of the population, reducing costs while offering value and creating the conditions for the workforce to find joy and meaning in their work. This measurement environment requires leaders to evaluate data sets of market-referenced utilization, cost, satisfaction, and quality outcomes. Within the new consumer-driven environment, positive change metrics must be defined, measured, and included in the leaders’ new balanced scorecard. This course offers the necessary analytic methodology supported by business statistics for accountable care, utilizing quantitative tools for causality, pay for performance, quality improvement, and measures of success for innovation initiatives.