Relational Communication and Professionalism

Catalog description

This course provides current and emerging healthcare leaders the knowledge, skills, and personal mastery of tools necessary for using human conversation and connection to navigate and positively impact complex systems, structures, and cultures of healthcare organizations. Students in this course will continue their leadership development journey by enhancing skills that allow for stronger relationships with all people present in health and healthcare organizations in order to create and sustain a positive, high-performance culture. By grounding fundamental principles of individual, team, and organizational conversation in experiential activities, simulations, and real-time feedback, this course will enhance each student’s mastery of core competencies in relational communication and professionalism—habits for fostering positive human connection, inquiry, skillful discussion, shared sense-making, empathy, and cultural transformation.