Management Techniques & Principles

Catalog description

This course will offer a variety of industrial management techniques applicable to department-level projects within a healthcare facility. The course will incorporate projects and statistical analysis of current operations. Hospital ancillary support departments as well as direct patient care departments will be reviewed. Recommendations for improvement will be derived from the analysis of workflow data and other internal information sources. The course addresses the overall management of a healthcare facility and explores issues such as how to determine what is broken in the organization, prioritization of changes or improvements, long-term impact of current problems, and response strategies to internal and external forces. Prerequisite: MA 253