Competency Modeling to Job Analysis &Performance Appraisal

Catalog description

An overview of techniques used to measure employee performance. Topics include: Job analysis methods and use of results, criterion development, performance appraisal methods, job evaluation, rater training, bias and accuracy in performance appraisal, organizational and contextual issues. The course reviews current research, rating formats in relation to criteria relevance and legal considerations and distinctions between subjective ratings and objective measures of performance. This course also reviews research and practice of competency modeling in the workplace.