Quality Management. (3-0) 3 Credit Hours

Catalog description

Prerequisite: A grade of "C-" or better in SCM 3013 or its equivalent. This course provides an overview of key concepts, principles, and tools used in ensuring product and service quality in organizations. Students will learn how to design and implement effective quality management systems, analyze performance metrics, and foster a culture of continuous improvement to drive organizational success. Topics include, but are not limited to, foundations of quality philosophy, Total Quality Management (TQM), Six Sigma, process capability, statistical process control, leadership, organizational culture, and design thinking. (Same as STA 4803 and MAT 4803 . Formerly MS 4363. Credit cannot be earned for more than one of the following: MS 4363, MAT 4803 , STA 4803 , or SCM 4363 .) This course has Differential Tuition. Course Fee: BISP $10; BTSI $15.41; LRB1 $15.41.