Veterinary Office Skills and Procedures

Catalog description

This course is designed to cover the support skills needed in a veterinary office which are critical to the success or failure of a practice. This course will include, but not be limited to: telephone etiquette, client-based financial transactions, ethical and legal procedures, bookkeeping functions, scheduling, records and logs management, medical records, and inventory. Students will be introduced to one or more industry-standard veterinary software programs as well as word processing and spreadsheet software. Prerequisites: VETT 100 with a minimum grade of C or concurrent enrollment.