Managerial Metrics and Decision Making

Catalog description

This course is an examination of the conceptual and the practical aspects of managerial decision-making. Emphasis is placed upon ethical grounding and business metrics as the appropriate driving forces in operational and financial business metrics as the appropriate driving forces in operational and financial decisions. Barriers to effective decision-making are explored and strategies to improve the quality and sustainability of decisions are presented. Experiential learning is facilitated through self-assessments and decision-making exercises. Case studies are employed to demonstrate typical managerial decision making in production and service industries.