Connecting and Communicating with Patients and Peers

Catalog description

Credits 0 to 10. 0 to 10 Other Hours. Exposure to verbal and nonverbal communication techniques that facilitate greater connection with patients and their families; includes establishing a relationship, gathering information through patient-interviews, transmitting information effectively, negotiating treatment, explaining mistakes, negotiating and resolving conflict and closing sessions without making patients feel rushed or dismissed; underpinnings of an effective doctor-patient relationship, namely a genuine understanding of patient experience which encompasses end-of-life concerns, concerns about aging and body image and fears about medical procedures and chronic illness; building effective communication with colleagues. Prerequisite: Admission to medical school.