Information Technology Service Management Capstone I

Catalog description

Credits 4. 3 Lecture Hours. 2 Lab Hours. Exploration of planning, management, and execution of IT projects; reviewing project management methodologies; examination of project artifacts, deliverables, scoping, scheduling, critical path, changes, retrospectives, conducting meetings; exploration of team development and constraint theory. Prerequisites: Grade of C or better in ITSV 303 , ITSV 308 , ITSV 316 , and ITSV 385 ; grade of C or better in ITSV 396 and ITSV 412 , or concurrent enrollment; ENGL 210 ; junior senior classification or approval of instructor; Information Technology Service Management majors.