DevOps and High Velocity Service Delivery

Catalog description

Credits 4. 3 Lecture Hours. 2 Lab Hours. A survey of concepts used to manage a modern Information Technology (IT) team in order to deliver IT services with scale and velocity; the ideas behind Lean and Agile organizations; systems automation and infrastructure as code; delivering modern IT services at scale using public cloud resources; how the IT unit relates to other groups within the organization (business relationship management and IT governance); practical application by creating an API-driven IT service; using continuous delivery tools to automate the build and delivery pipeline. Prerequisite: Grade of C or better in ITSV 274 and ITSV 303 ; junior or senior classification; Information Technology Service Management major.