Lodging Management

Catalog description

This course explores the managerial techniques, conditions, environment, problems, trends and issues inherent in the management of all types of lodging properties. Study of lodging facilities and the services provided throughout the guest cycle. Included are the analysis of front desk operations, front office management, marketing, reservations, data processing, guest services, security, executive housekeeping, and night auditing. A wide-ranging number of field trips to area properties are required for this course.