Negotiation and Conflict Resolution

Catalog description

Conflict is an intractable feature of life, whether occurring between family members, friends, coworkers, political organizations, citizens, nations, and even within oneself. No matter what discipline or career you pursue, you will often find yourself in situations where your responsibility exceeds your authority. You must then be prepared to negotiate with others to do your job, advance your career, and even maintain meaningful personal relationships with your family and friends. Using the latest research in negotiation and conflict resolution, this course will prepare you for these challenges. First, we explore the nature of conflict while you reflect on your own personal tendencies when confronted with it. Second, we consider different tactics and strategies, ranging from simple bargaining to more nuanced conflict resolution techniques. Third, we examine how to more productively approach interpersonal interactions that may cause stress, anxiety, or frustration. Throughout, you will practice developing your powers of communication, persuasion, and conflict resolution in various class activities. Take these exercises seriously, and you will learn a great deal about yourself and finish the course better prepared to negotiate life’s inevitable conflicts.