Crisis Communication

Catalog description

A rigorous examination of the processes and effects of communication associated with crises. The course will explore crisis typologies, theoretical approaches and applications, case studies, with contemporary peer-reviewed research forming the foundation of the course. Students will examine crises from the standpoint of culpable organizations, affected audiences, government entities, the media environment, and academics. Pre-crisis, crisis response, and post-crisis strategies will be considered in this course from a social scientific approach. The importance of ethical communication before, during, and after crises will also be emphasized.