BUS 372
Quality Management
Stony Brook University · UGRD · Fall 2026
1 section
Catalog description
The philosophies, tools, and techniques to identify and meet internal and external customer needs. Emphasis on the importance of satisfying the customer’s perception of quality as a strategic necessity in Operations Management. Topics include Total Quality Management (TQM), quality control, statistical process control, and Six Sigma.
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Availability not recently verifiedClass #stony_brook-BUS372Fall 2026UGRD3 credits
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