MKTG 5315

SERVICE MARKETING

Stockton University · UGRD · Fall 2026

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This course will examine the ways in which services marketing differs from typical approaches used to market products. It is expected that the following topics will be covered: the purchase process, consumer expectations, service quality, managing the service outcome, competitive strategies and customer retention.

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Class #stockton-MKTG5315Fall 2026UGRD3 credits
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