Sales,Negtng &Cstmr Relsp Mgmt

Catalog description

This course focuses on addressing the issues, processes and strategies related to professional selling and customer relationship management, providing insight into the art of selling, relationship building, and sales management. Concepts explored include prospecting, lead management, product introduction, closing strategies and relationship management.<br><br>Admission to Business Administration (Bachelor of Science) (BUS-BS) or Admission to Management and Organizational Leadership (Bachelor of Applied Science) (MGTORG-BAS) or Admission to Dental Hygiene (Bachelor of Applied Science) (DENH-BAS) or Admission to Health Services Administration (Bachelor of Applied Science) (HSA-BAS) or Admission to Nursing (Bachelor of Science) (NURS-BS) or Admission to Supply Chain Management (Advanced Technical Certificate with Financial Aid Eligibility) (SCMGT-ATC)