BUS 116
CUSTOMER SERVICE SKILLS
Southeastern Illinois College · UGRD · Fall 2026
2 sections2 open now
Catalog description
Provides knowledge and skills needed for giving quality customer service. Develops communication skills to use with employees, customers, and managers. Introduces methods of establishing contact, exploring customer needs, defining and resolving problems, and closing encounters. May be repeatable three times and offered as variable credit. (1 credit, 1 lecture, 0 lab)
Sections
Current meeting, instructor, credit, and enrollment details
H1
40 openSeats: 0/40 seats Last recorded: Aug 15, 2026, 2:56 PMClass #2026;3-BUS-116-H1Fall 2026UGRD1.00 credits
40 available0 enrolled40 capacity
- Days & times
- MT 1309-1450
- Meeting dates
- Aug 17 – Dec 11
- Location
- Harrisburg High School Harrisburg High School Classroom
- Instructor
- Sanders, Jon E
Section notes
Instructional method: In person
Details checked 5 hours agoSeats checked 5 hours ago
H10
5 openSeats: 0/5 seats Last recorded: Aug 15, 2026, 2:56 PMClass #2026;3-BUS-116-H10Fall 2026UGRD1.00 credits
5 available0 enrolled5 capacity
- Days & times
- No scheduled meeting time
- Meeting dates
- Aug 17 – Dec 11
- Location
- Vienna High School Vienna High School Classroom
- Instructor
- Kerley, Emily E
Section notes
Instructional method: In person
Details checked 5 hours agoSeats checked 5 hours ago
Class numbers and section codes come from the registrar.
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