Process and Outcomes Evaluation

Catalog description

Continuous Improvement efforts are intensifying across the healthcare continuum. The Toyota Production System (TPS) has transformed the auto manufacturing industry, and has recently been adopted by many healthcare institutions. This process improvement methodology will be studied as it applies to healthcare processes, utilizing hands on activities designed to highlight the key components of Pull, Single Piece Flow, Standard Work, and 5S. Case studies focusing on current efforts to reduce waste and improve quality in healthcare will be reviewed. Cross-listed: Dual listed with HSC 575