ISE 462

Lean Systems

Slippery Rock University of Pennsylvania · UGRD · Fall 2026

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The design and delivery of services. Topics include how to design and improve service offerings for sustained excellence, how to identify and overcome challenges in service delivery. Both traditional services as well as e-commerce service will be studies for both the private and public sector. Students with a semester level of Freshman 1, Freshman 2 or Sophomore 1 may not enroll.

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Class #slippery_rock_pennsylvania-ISE462Fall 2026UGRD3 credits
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