CASE MANAGEMENT I

Catalog description

In this course, critical thinking is used to analyze the various perspectives of the management of health services, including ethical factors, and the controversies (Issues) that arise between the different disciplines are analyzed. Marketing strategies, financial management, health care costs, budget concepts are discussed, with particular emphasis on reimbursement systems and total quality management (TQM) of culturally and socially diverse patients. It puts the student in touch with the skills of the case manage r: leadership, problem solving, decision making, communication, teamwork, and negotiation skills. It also includes general aspects of literacy (technological aspects) in case management and health systems.