Problem Solving & Continuous Improvement

Catalog description

Develop robust solutions to problems or develop opportunities for continuous improvement using the Plan-Do-Check-Act cycle as the base methodology. Quality concepts such as root cause analysis (5-Why and Fishbone Diagrams), graphical and data analysis tools (Pareto Charts, Run Charts and Scatter Graphs), and Statistical Process Control and Capability (Control Charts, Histograms, Process Capability) will be used. Learn the differences between Common Cause and Assignable Cause Variation and how they apply to Continuous Improvement. Two classroom, two lab hours per week.