CSV 110

Intro to Customer Service

Sampson Community College · UGRD · Fall 2026

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Catalog description

This course introduces the fundamentals of customer service technology. Topics include retail sales, order entry, credit, collection, authorization services, and fraud control. Upon completion, students should be able to exhibit an extensive vocabulary of customer service terminology and be prepared for advanced study in customer service technology.

Sections

Current meeting, instructor, credit, and enrollment details

Updated 6 hours ago

2IN01

17 openSeats: 8/25 seats Last recorded: Aug 7, 2026, 9:00 PM
Class #39707Fall 2026UGRD3.0 credits
17 available8 enrolled25 capacity0 waitlist
Days & times
M/T/W/Th/F/Sa/Su
Meeting dates
Oct 12 – Dec 15
Location
Web Portion WEB
Instructor
Godwin, C
Details checked 6 hours agoSeats checked 6 hours ago
Class numbers and section codes come from the registrar.
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