Automotive Fieldwork Operations

Catalog description

Automotive Fieldwork Operations introduces students to three different roles within an automotive repair facility: service manager, parts manager, and technician. As a service manager, students will learn appointment scheduling, creating repair orders, communicating with customers, and the billing process. The parts manager is responsible for ensuring parts are ordered, billed, and returned correctly. The technician will be responsible for the practical application of diagnosing, testing, and repairing the vehicle. Students will rotate through each of these positions throughout the semester to provide practical real-world experience. (Credit is only allowed for either AUT 200 or AUT 281 and AUT 291.)