Systems Analysis and Design Thinking

Catalog description

Systems Analysis is a core IT management topic. Systems/Business Analysts play a major role in designing effective information systems. They act as a communicator between the stakeholders (e.g. management) and the IT team (e.g. Developers). This course focuses on the tasks that a systems analyst must know in order to do their job effectively. The contents include fundamentals of systems analysis, information requirements analysis, and agile approaches. A relatively new approach in designing products and services is Design Thinking. This course adopts the techniques of design thinking such as ideation, empathy, prototyping, and user testing in the context of information systems development. The techniques of design thinking are blended in the systems analysis processes. (Offered in Spring)