HUMAN RELATIONS

Catalog description

Management and development of effective human relations in business organizations. Focuses on people's responses to their work environment; creates awareness of policies and actions that prevent or resolve problems among individuals within groups; addresses effective communicating, motivating, team building skills, project management, and conflict resolution. Develops confidence and leadership; teaches methods of inquiry used in assessing management techniques; stimulates critical thinking about human organizational challenges, workforce diversity, and solutions aimed at greater productivity of individuals, groups, and customer service. Learn how to work effectively with colleagues and customers.