BUS 102ORAL BUSINESS COMMUNICATIONS

Catalog

Workplace oral communications skills and concepts, including the communication process, organizational theory, cultural awareness, critical listening, critical thinking, interpersonal communication, teamwork, meeting and leadership skills, interviewing, briefing, business etiquette, nonverbal communications, and reduction of communication anxiety. Students apply effective communication skills to real business situations. Students practice interviewing others and being interviewed. Students create and deliver business-based presentations using presentation software; they apply steps of locating, evaluating, and synthesizing data using databases and other appropriate sources, plus outlining, and delivering content.