Assessing Organizational Performance in Higher Education

Catalog description

Through this course, students will be introduced to the concept of institutional effectiveness which focuses on an institution’s ability to use planning strategies and evaluation information to assess current performance and plan for improvements. Students will understand the importance of a performance assessment culture including the presence of clear performance goals and measures, collaborative decision-making, and engaged leadership. A focus on determining what should be assessed in academic and administrative units and strategies for initiating performance assessment programs is reviewed.