GEN 465

Customer Service

Rasmussen University-Wisconsin · UGRD · Fall 2026

1 section

Catalog description

This course covers the basic concepts of essential communication skills needed in business to interact/work effectively with individuals and/or groups. Special areas of emphasis include solving problems, developing a customer service strategy, coping with challenging customers, increasing customer retention, and surveying customer satisfaction.

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Class #rasmussen_wisconsin-0465Fall 2026UGRD4 credits

Days & times: No scheduled meeting time
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Instructor: Staff

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